Find the best hotel in downtown St. Augustine with convenient , , and on-site dining options. Explore our , room options, and reservation policies.
Location and Amenities of Hotel in Downtown St. Augustine
Nearby Attractions and Landmarks
When you stay at our hotel in Downtown St. Augustine, you’ll find yourself surrounded by a plethora of attractions and landmarks just waiting to be explored. Immerse yourself in the rich history of America’s oldest city as you stroll through the charming streets and visit iconic sites such as the Castillo de San Marcos National Monument and the Lightner Museum. For those seeking a dose of natural beauty, the St. Augustine Lighthouse and Anastasia State Park are just a short distance away, offering breathtaking views and recreational activities.
On-Site Dining Options
Indulge in a culinary adventure right at our hotel with our diverse range of on-site dining options. Whether you’re craving a hearty breakfast to kick-start your day or a gourmet dinner to satisfy your taste buds, our talented chefs have you covered. Enjoy a mouthwatering steak at our elegant steakhouse, savor international flavors at our fusion restaurant, or relax with a refreshing cocktail at our cozy bar. With a variety of dining venues to choose from, you’ll never have to venture far for a delectable meal.
Fitness and Wellness Facilities
Maintain your fitness routine and rejuvenate your mind and body at our state-of-the-art fitness and wellness facilities. Start your day with an energizing workout in our well-equipped gym, featuring modern exercise equipment and dedicated areas for cardio, strength training, and stretching. Afterward, unwind and relax in our luxurious spa, where you can indulge in a range of pampering treatments and therapies designed to melt away stress and leave you feeling refreshed. Whether you prefer an invigorating workout or a calming spa experience, our hotel has everything you need to stay fit and rejuvenated during your stay.
Room Options and Features
Suite Options and Upgrades
Are you looking for a truly luxurious experience during your stay in Downtown St. Augustine? Our hotel offers a range of suite options and upgrades that will exceed your expectations. Whether you’re traveling for business or pleasure, our suites provide ample space and exceptional amenities to ensure your comfort and satisfaction. Upgrade to a suite and indulge in the ultimate relaxation and elegance.
Views and Balconies
Imagine waking up to breathtaking views of the historic streets of Downtown St. Augustine. Our hotel offers rooms with stunning views and balconies, allowing you to soak in the beauty of the city right from your own private space. Whether it’s the vibrant colors of sunrise or the enchanting lights at night, our rooms with views and balconies provide a picturesque backdrop for your stay.
In-Room Amenities
We understand the importance of having all the necessary amenities to make your stay comfortable and convenient. Our hotel rooms are equipped with a range of in-room to ensure that you have everything you need at your fingertips. From high-speed internet access to flat-screen TVs, we have thoughtfully included that cater to your modern lifestyle. Additionally, our rooms feature cozy beds, spacious work areas, and stylish decor to create a welcoming atmosphere for our guests.
In addition to these amenities, we also offer complimentary toiletries, coffee makers, and mini-fridges in each room. We want you to feel at home during your stay with us, and our in-room are designed to enhance your overall experience.
So, whether you’re looking for a spacious suite, stunning views, or a range of convenient , our hotel in Downtown St. Augustine has it all. Book your stay with us today and discover the perfect blend of comfort and luxury.
Booking and Reservations
Are you ready to book your stay at our hotel in Downtown St. Augustine? We’ve made the process simple and convenient for you. Let’s explore the various options available to you for booking and reservations.
Online Booking Options
We understand the importance of flexibility and ease when it comes to booking your accommodation. That’s why we offer a user-friendly online booking system that allows you to reserve your room from the comfort of your own home. With just a few clicks, you can select your desired dates, room type, and any additional preferences you may have. Our website provides detailed descriptions and images of each room, ensuring that you have all the information you need to make an informed decision.
Reservation Policies and Cancellation
We value your time and understand that plans can change unexpectedly. Our reservation policies are designed to provide you with the flexibility you need. When making a reservation, please take note of our cancellation policy, which allows for cancellations up to 48 hours prior to your scheduled arrival without incurring any fees. However, cancellations made within 48 hours of arrival may be subject to a cancellation fee. It’s important to review the specific terms and conditions of your reservation to ensure a smooth and hassle-free experience.
Special Packages and Offers
Looking for something extra special during your stay? We offer a range of special packages and offers to enhance your experience and provide great value. Whether you’re celebrating a special occasion, planning a romantic getaway, or simply looking to indulge in some relaxation, our packages are designed to cater to your needs. From spa packages to dining experiences, we have something for everyone. Be sure to check our website or contact our friendly staff to explore the current offerings and find the perfect package for your stay.
Customer Reviews and Testimonials
Positive Experiences and Highlights
When it comes to customer reviews and testimonials, our hotel in downtown St. Augustine has received numerous positive experiences and glowing feedback from our guests. Here are some of the highlights that have made their stay truly memorable:
- Exquisite Location: Our hotel is ideally situated in the heart of downtown St. Augustine, allowing guests to easily explore the nearby attractions and landmarks. From historic sites to charming shops and restaurants, everything is just a stone’s throw away.
- Impeccable Service: Our staff takes great pride in providing exceptional service to every guest. From the moment you step foot in our hotel, you’ll be greeted with a warm and friendly smile. Our dedicated team goes above and beyond to ensure your needs are met and that you have a truly enjoyable stay.
- Comfortable and Well-Appointed Rooms: Our rooms are designed with your comfort in mind. Each room is tastefully decorated and equipped with modern amenities to make your stay as convenient as possible. From cozy beds to spacious bathrooms, we strive to create a relaxing and inviting atmosphere.
Feedback on Staff and Service
One aspect that consistently receives praise in our customer reviews is our staff and the level of service they provide. Our team is highly trained and genuinely cares about making your stay as pleasant as possible. Here are some of the positive feedback we’ve received about our staff:
- Friendly and Attentive: Our staff members are known for their friendly and approachable demeanor. They are always ready to assist you with any questions or concerns you may have, ensuring that you feel welcome and valued throughout your stay.
- Knowledgeable and Helpful: Whether you need recommendations for , directions to a specific , or assistance with any other request, our staff is well-informed and ready to help. They go the extra mile to ensure that you have a memorable experience in St. Augustine.
- Prompt and Efficient: Our guests appreciate the efficiency and professionalism of our staff. From check-in to check-out, our team works diligently to ensure a smooth and hassle-free experience. They understand the importance of your time and strive to make every interaction efficient and seamless.
Negative Feedback and Areas for Improvement
While we strive to provide exceptional service, we also value honest feedback from our guests. We take any negative feedback seriously and use it as an opportunity to improve and enhance our offerings. Here are some areas where we have received constructive criticism:
- Room Maintenance: In a few instances, guests have mentioned minor maintenance issues in their rooms, such as faulty electrical outlets or dripping faucets. We have taken note of these concerns and are actively working to address them to ensure that every guest has a flawless experience.
- Noise Levels: Some guests have commented on occasional noise disturbances, particularly during peak hours. We understand the importance of a peaceful and quiet environment for a relaxing stay, and we are implementing measures to minimize any potential disruptions.
- Communication: A few guests have mentioned challenges in communication, particularly when it comes to specific requests or inquiries. We are actively working on improving our communication processes to ensure that our guests’ needs are effectively addressed.
At our hotel in downtown St. Augustine, we greatly value the feedback and experiences shared by our guests. We continuously strive to provide an exceptional stay and are committed to addressing any areas that may need improvement. Your comfort and satisfaction are our top priorities, and we appreciate the opportunity to serve you.
Transportation and Parking
Public Transportation Options
When staying at our hotel in Downtown St. Augustine, you’ll find that public transportation options are conveniently accessible. The city offers a reliable and efficient public transportation system that allows you to explore the area without the hassle of driving or finding parking. Whether you’re looking to visit the nearby attractions or explore other parts of the city, public transportation is a convenient and cost-effective option.
Parking Facilities and Fees
If you prefer to drive to our hotel, we offer convenient parking facilities for our guests. Our parking facilities are secure and well-maintained, providing you with peace of mind during your stay. We understand that parking fees can be a concern, which is why we strive to offer competitive rates that won’t break the bank. Our parking fees are affordable and reasonable, ensuring that you can enjoy your stay without worrying about excessive costs.
Shuttle Services and Airport Transfers
To make your travel experience even more convenient, we provide shuttle services and airport transfers for our guests. Whether you’re arriving at the airport or need transportation to , our shuttle services are available to cater to your needs. Our friendly and professional drivers will ensure that you reach your destination safely and promptly. With our shuttle services and airport transfers, you can sit back, relax, and enjoy the journey without any stress or worries.
In summary, our hotel in Downtown St. Augustine offers various transportation and parking options to enhance your stay. From convenient public transportation options to secure parking facilities and shuttle services, we strive to make your travel experience as seamless as possible. Whether you choose to explore the area using public transportation or prefer the convenience of driving, we have you covered.
Events and Meetings
Are you planning a special event or business meeting in St. Augustine? Our hotel offers a range of event spaces and services to meet your needs. Whether you’re hosting a small gathering or a large conference, we have the perfect venue for you.
Event Spaces and Capacities
Our hotel features versatile event spaces that can accommodate various types of events. From intimate boardrooms to spacious ballrooms, we have the right space for your occasion. Here is a breakdown of our event spaces and their capacities:
- Boardroom: Ideal for small meetings or presentations, our boardroom can comfortably accommodate up to 12 guests. It is equipped with audiovisual technology to enhance your presentations.
- Conference Rooms: For larger meetings or seminars, we have conference rooms that can hold up to 50 attendees. These rooms offer flexible seating arrangements and state-of-the-art audiovisual equipment.
- Ballrooms: If you’re planning a grand event, our elegant ballrooms can accommodate up to 500 guests. With their spacious layout and sophisticated decor, they provide a stunning backdrop for weddings, galas, or corporate functions.
Catering and Audiovisual Services
To make your event even more memorable, we offer comprehensive catering and audiovisual services. Our experienced culinary team can create customized menus to suit your preferences and dietary requirements. Whether you’re looking for a formal sit-down dinner or a casual buffet, our chefs will delight your guests with their culinary expertise.
In addition to delectable cuisine, we provide top-notch audiovisual equipment to ensure your presentations run smoothly. From projectors and screens to microphones and sound systems, we have everything you need to captivate your audience.
Wedding and Special Occasion Packages
Are you dreaming of a fairytale wedding in St. Augustine? Our hotel offers exquisite wedding packages that take care of every detail, allowing you to enjoy your special day stress-free. Our dedicated wedding planners will work closely with you to bring your vision to life.
Our wedding packages include a range of services, such as:
- Ceremony and reception venues: Choose from our stunning outdoor garden or elegant ballrooms for your ceremony and reception.
- Bridal suite: Indulge in luxury and relaxation in our spacious bridal suite, complete with all the amenities you need to get ready for your big day.
- Customized menus: Our culinary team will create a delectable menu that suits your taste and preferences.
- Decor and floral arrangements: Let our skilled decorators transform the venue into a magical setting with beautiful floral arrangements and elegant decor.
- Professional photography and videography: Capture every precious moment of your wedding with our expert photographers and videographers.
No matter the occasion, our hotel is committed to providing exceptional service and creating memorable experiences for you and your guests. Contact our events team today to start planning your next event or special occasion.
FAQ and Policies
Welcome to our hotel in downtown St. Augustine! We want to ensure that your stay with us is as comfortable and enjoyable as possible. To help you plan your visit, here are some frequently asked questions and information about our policies.
Check-In and Check-Out Times
- Check-In Time: You can check-in at our hotel starting from 3:00 PM. If you arrive earlier and your room is not ready yet, we will be happy to store your luggage so you can start exploring the city right away.
- Check-Out Time: We kindly ask our guests to check-out by 11:00 AM on the day of their departure. If you need a later check-out time, please let us know in advance, and we will do our best to accommodate your request, depending on availability.
Pet-Friendly Policies
We understand that your furry friends are part of your family, and we are delighted to welcome them to our hotel. Here are some important details about our pet-friendly policies:
- Pet Accommodation: We offer a limited number of pet-friendly rooms to accommodate your four-legged companions. Please inform us in advance if you plan to bring your pet, as availability is limited.
- Pet Fee: A pet fee of $25 per night will be applied to cover additional cleaning and maintenance expenses. This fee ensures that we can maintain a clean and comfortable environment for all guests.
- Pet Guidelines: To ensure a pleasant stay for all guests, we kindly request that you adhere to the following guidelines:
- Keep your pet on a leash or in a carrier when outside your room.
- Please do not leave your pet unattended in the room unless they are in a crate.
- Be considerate of other guests and keep noise to a minimum, especially during quiet hours.
- Clean up after your pet and dispose of waste properly.
Smoking and Non-Smoking Areas
To provide a comfortable and healthy environment for all guests, our hotel has designated smoking and non-smoking areas. Here’s what you need to know:
- Non-Smoking Policy: All guest rooms and indoor public areas are strictly non-smoking. This policy includes e-cigarettes and vaping devices. We appreciate your cooperation in maintaining a smoke-free environment.
- Designated Smoking Areas: For guests who wish to smoke, we have designated outdoor smoking areas available. These areas are conveniently located and provide a comfortable space for smokers while minimizing the impact on non-smoking guests.
- Penalties for Smoking in Non-Smoking Areas: To ensure the comfort of all guests, a cleaning fee of $200 will be charged to any guest who violates our non-smoking policy. We appreciate your understanding and cooperation in adhering to this policy.
We hope these policies and guidelines help you plan your stay at our hotel. If you have any further questions or require additional information, please don’t hesitate to reach out to our friendly staff. We look forward to welcoming you soon!
