Explore Hyatt Ziva Puerto Vallarta reviews and ratings, from spacious and well-designed rooms to a variety of dining options. Enjoy beautiful beachfront location, daily shows and kid-friendly activities, and friendly staff. Find affordable rates and special offers for a memorable vacation.
Overall Ratings and Reviews
When it comes to overall ratings and reviews, this resort has received a lot of positive feedback from guests. Let’s take a closer look at what people love about this place and also address some of the negative aspects that have been mentioned.
Positive Reviews
Many guests have praised this resort for its exceptional service and beautiful surroundings. The staff here is known for being friendly, attentive, and always ready to assist with any requests or issues. From the moment you check-in to the moment you check-out, you can expect a smooth and efficient process.
One of the standout features of this resort is its spacious and well-designed rooms. Guests have been impressed by the attention to detail in the room decor and layout. The beds and linens are also highly regarded for their comfort, ensuring a good night’s sleep for all guests.
Cleanliness and housekeeping are of utmost importance to the resort, and it shows. Guests have consistently commented on how clean and well-maintained the rooms and common areas are. The housekeeping staff is diligent in their duties, ensuring that everything is spotless.
Negative Reviews
While the majority of guests have had positive experiences, there have been a few negative reviews as well. Some guests have mentioned that the variety of dining options could be improved. While there are multiple restaurants available, a few guests felt that the selection could be more diverse. On the other hand, the quality and taste of the food have generally received positive feedback.
Another aspect that some guests have mentioned is the need for more entertainment and activities. While there are daily shows and nightly entertainment options, a few guests felt that there could be more variety in terms of activities. However, it’s important to note that this resort does offer kid-friendly activities and clubs, catering to families traveling with children.
Room and Accommodations
When it comes to the rooms and accommodations at this resort, guests are in for a treat. The attention to detail in the room design and the comfort of the beds and linens are just some of the highlights.
Spacious and Well-Designed Rooms
Upon entering your room, you’ll be greeted by a spacious and well-designed space. The decor is tasteful and reflects the tropical surroundings, creating a relaxing and inviting atmosphere. Whether you’re traveling alone, as a couple, or with family, there is ample space to unwind and enjoy your stay.
Comfortable Beds and Linens
A good night’s sleep is essential, and the resort understands that. The beds in each room are known for their comfort, providing the perfect balance of support and softness. The quality of the linens is also top-notch, ensuring a cozy and restful sleep experience.
Cleanliness and Housekeeping
Cleanliness is a top priority at this resort, and guests have consistently praised the housekeeping staff for their attention to detail. The rooms are meticulously cleaned and well-maintained, allowing guests to relax in a clean and hygienic environment. The housekeeping staff is prompt and efficient, ensuring that your room is always in top condition.
Room and Accommodations
When it comes to your stay at our resort, we take great pride in providing you with spacious and well-designed rooms that will exceed your expectations. Our rooms are thoughtfully designed to offer you the utmost comfort and convenience during your stay.
Spacious and Well-Designed Rooms
Upon entering your room, you will be greeted with a sense of spaciousness that allows you to unwind and relax. Our rooms are designed with your comfort in mind, featuring ample space for you to move around freely. Whether you are traveling alone, with a partner, or with your family, we have rooms that cater to your specific needs.
The layout of our rooms is carefully planned to ensure that every corner is utilized effectively. You will find plenty of storage space for your belongings, as well as a dedicated workspace if you need to catch up on some work during your stay. The furniture and decor are carefully chosen to create a warm and inviting atmosphere that will make you feel right at home.
Comfortable Beds and Linens
A good night’s sleep is essential for a memorable vacation, and we understand the importance of a comfortable bed. Our rooms are equipped with high-quality mattresses that are designed to provide optimal support and ensure a restful sleep. The pillows and linens are soft and luxurious, adding an extra touch of comfort to your stay.
We believe that attention to detail is crucial when it comes to providing a comfortable experience, which is why we carefully select the bedding and linens for our rooms. You can expect crisp, clean sheets and fluffy pillows that will make you feel like you’re sleeping on a cloud.
Cleanliness and Housekeeping
Cleanliness is a top priority for us, and we go above and beyond to maintain the highest standards of cleanliness in our rooms. Our housekeeping staff is dedicated to ensuring that your room is spotless and sanitized before your arrival. We pay attention to every detail, from dusting to vacuuming, to make sure that your room is in pristine condition.
During your stay, our housekeeping team will provide daily cleaning services to ensure that your room remains clean and tidy. We understand that a clean and organized space contributes to a positive and comfortable experience, and we take pride in providing you with a room that exceeds your expectations.
In addition to regular cleaning, we also offer additional services such as laundry and dry cleaning, so you can enjoy a hassle-free stay. Our aim is to provide you with a seamless experience, where you can focus on enjoying your vacation while we take care of the little details.
Dining Options
When it comes to dining, our resort offers a wide range of options to satisfy every palate and craving. From the variety of restaurants and cuisine to the quality and taste of food, we aim to provide an exceptional dining experience for all our guests. Let’s dive into the details and explore what makes our dining options truly remarkable.
Variety of Restaurants and Cuisine
At our resort, we understand that everyone has different tastes and preferences when it comes to food. That’s why we have curated a diverse selection of restaurants, each offering a unique culinary experience. Whether you’re in the mood for international flavors, local delicacies, or even fusion dishes, you’ll find it all here.
(*) From Italian trattorias to Asian-inspired eateries, our restaurants cater to a wide range of cuisines. Indulge in traditional Mexican dishes bursting with vibrant flavors, or savor the rich aromas of Mediterranean cuisine. For those looking for a taste of home, we have American-style grills serving up mouthwatering burgers and steaks. With so many options to choose from, you’ll never run out of new flavors to explore.
Quality and Taste of Food
We pride ourselves on offering not just a variety of cuisines, but also ensuring that the quality and taste of our food are top-notch. Our chefs are passionate about their craft and use only the freshest ingredients to create culinary masterpieces that will leave your taste buds tingling with delight.
(*) From farm-to-table produce to locally sourced seafood, we prioritize using high-quality ingredients in all our dishes. Each plate is carefully crafted to perfection, with attention to detail and flavor profiles that will exceed your expectations. Whether you’re enjoying a succulent steak cooked to perfection or savoring the delicate flavors of a seafood dish, you can expect nothing less than excellence.
All-Inclusive Dining Experience
When you choose our resort, you not only get access to a variety of restaurants and exceptional food, but you also get to enjoy an all-inclusive dining experience. What does that mean? It means that you can indulge in delicious meals and drinks without worrying about additional charges or hidden fees.
(*) From breakfast to dinner and everything in between, our all-inclusive package ensures that you can dine to your heart’s content without any extra costs. Start your day with a hearty breakfast buffet featuring a wide array of options to fuel you for the day ahead. For lunch, choose from our à la carte menu or enjoy a buffet with an extensive selection of dishes. In the evening, treat yourself to a culinary adventure at one of our specialty restaurants, each offering a unique ambiance and menu.
But the dining experience doesn’t end with the food. We also offer a variety of bars and lounges where you can unwind with a refreshing cocktail or sip on your favorite drink. Whether you prefer a beachfront bar with stunning views or a cozy lounge with live music, we have the perfect spot for you to relax and enjoy your vacation.
Resort Facilities and Amenities
When it comes to a memorable vacation, the resort facilities and amenities play a crucial role in enhancing the overall experience. In this section, we will explore the resort’s beautiful beachfront location, the wide range of pool and water activities available, as well as the rejuvenating fitness center and spa services.
Beautiful Beachfront Location
Imagine waking up to the sound of waves crashing against the shore and stepping out onto a pristine sandy beach just a few steps away from your accommodation. This resort boasts a truly breathtaking beachfront location that sets the stage for a truly relaxing and enjoyable holiday. Whether you prefer lounging under the sun with a good book or taking long walks along the shore, this resort’s beach offers the perfect setting for it all. The crystal-clear waters invite you to take a refreshing dip or try out thrilling water sports, creating unforgettable memories for both families and solo travelers alike.
Pool and Water Activities
For those seeking a splash of excitement, the resort’s pool and water activities are sure to impress. Dive into the sparkling pool and feel the weight of the world disappear as you swim laps or simply float aimlessly, soaking up the warm sunshine. Families with children will appreciate the dedicated kids’ pool area, where little ones can frolic and make new friends in a safe environment. If you’re feeling adventurous, why not try your hand at snorkeling or scuba diving to discover the vibrant marine life that lies beneath the surface? The resort’s water activities provide endless opportunities for fun and adventure.
Fitness Center and Spa Services
Maintaining your fitness routine while on vacation is made easy with the resort’s state-of-the-art fitness center. Equipped with modern machines and equipment, it offers a range of options to suit all fitness levels. Whether you prefer cardio workouts, weight training, or group exercise classes, you’ll find everything you need to stay active and energized. After a satisfying workout, indulge in some well-deserved relaxation at the resort’s spa. Let skilled therapists melt away your stress with rejuvenating massages, facials, and body treatments. The tranquil ambiance and expert care will leave you feeling refreshed and revitalized, ready to make the most of your vacation.
Entertainment and Activities
Are you looking for non-stop fun and excitement during your vacation? Look no further! Our resort offers a wide range of entertainment and activities that will keep you and your family entertained from morning till night. From daily shows to kid-friendly activities and thrilling excursions, there is something for everyone to enjoy.
Daily Shows and Nightly Entertainment
One of the highlights of staying at our resort is the incredible lineup of daily shows and nightly entertainment. Our talented performers will captivate you with their mesmerizing acts and leave you wanting more. Whether you’re a fan of live music, dance performances, or comedy shows, our entertainment team has got you covered.
Every evening, our main stage comes alive with a variety of performances that will leave you in awe. From dazzling acrobatics to mind-blowing magic tricks, our shows are designed to keep you on the edge of your seat. Sit back, relax, and let our talented entertainers transport you to a world of wonder and excitement.
Kid-Friendly Activities and Clubs
Traveling with little ones? Don’t worry, we have plenty of activities and clubs to keep them entertained throughout their stay. Our resort is proud to offer a wide range of kid-friendly options that will make their vacation unforgettable.
Our dedicated Kids Club is the perfect place for children to make new friends and engage in fun activities under the supervision of our experienced staff. From arts and crafts to treasure hunts, there is always something exciting happening at the Kids Club. Your little ones will have a blast while you enjoy some well-deserved relaxation time.
In addition to the Kids Club, we also offer a variety of family-friendly activities that you can enjoy together. Take a dip in our family pool, challenge each other to a game of mini-golf, or embark on an exciting scavenger hunt around the resort. The possibilities are endless, and the smiles are guaranteed.
Excursions and Tours
Looking to explore beyond the resort? We have a wide range of exhilarating excursions and tours that will allow you to discover the wonders of our destination. Whether you’re a nature lover, history enthusiast, or adventure seeker, there is an excursion that will pique your interest.
Join us on a thrilling snorkeling adventure and discover the vibrant underwater world teeming with colorful fish and coral reefs. Explore the lush rainforests on a guided hiking tour and learn about the diverse flora and fauna that call our destination home. If you’re feeling adventurous, embark on a zip-lining tour and soar through the treetops like a bird.
For those who prefer a more relaxed pace, we offer cultural tours that will take you to local markets, historical sites, and traditional villages. Immerse yourself in the rich heritage and traditions of our destination as you interact with the friendly locals and sample delicious regional cuisine.
No matter which excursion or tour you choose, our knowledgeable guides will ensure that you have an unforgettable experience. They will share fascinating stories, answer your questions, and provide valuable insights into the history, culture, and natural beauty of our destination.
Customer Service and Staff
When it comes to customer service and staff, our resort takes great pride in providing a friendly and attentive experience to all our guests. We understand that the happiness and satisfaction of our visitors are crucial to their overall vacation experience. Our dedicated team of staff members goes above and beyond to ensure that every guest feels welcome, valued, and taken care of throughout their stay.
Friendly and Attentive Staff
One of the highlights of our resort is our exceptional staff members who are known for their warm and friendly nature. From the moment you arrive at our front desk, you will be greeted with genuine smiles and a genuine desire to make your stay as comfortable and enjoyable as possible. Our staff members are always ready to assist you with any questions or concerns you may have, ensuring that you feel like a valued part of our resort family.
Whether you need recommendations on local attractions, assistance with booking excursions, or simply someone to chat with, our staff members are there for you. We believe that building genuine connections with our guests is the key to creating a memorable and personalized experience. Our friendly staff members take the time to get to know you and your preferences, ensuring that your stay is tailored to your needs.
Efficient Check-In and Check-Out Process
We understand that the check-in and check-out process can sometimes be a hassle, especially after a long journey or when you’re eager to start your vacation. At our resort, we have streamlined this process to ensure maximum efficiency and convenience for our guests. Our well-trained staff members work diligently to provide a smooth and hassle-free check-in and check-out experience.
Upon arrival, you will be greeted by our friendly front desk staff who will guide you through the check-in process. They will provide you with all the necessary information about your stay, including details about our amenities, dining options, and recreational activities. Our goal is to make you feel at ease and well-informed from the moment you step foot in our resort.
When it’s time to check out, our staff members will once again be there to assist you. We understand that you may have a flight to catch or other travel arrangements to make, so we strive to make the check-out process as quick and efficient as possible. Our team will ensure that all your charges are accurately accounted for, and they will happily arrange transportation or any other services you may need.
Prompt Response to Requests and Issues
At our resort, we believe in addressing any guest requests or issues promptly and effectively. We understand that unexpected situations may arise during your stay, and we are committed to resolving them in a timely manner. Whether you have a special dietary requirement, a maintenance issue in your room, or any other concern, our staff members are trained to handle these situations with utmost professionalism and efficiency.
We pride ourselves on our ability to handle guest requests and issues promptly, ensuring that you can enjoy a seamless and stress-free vacation. Our staff members are always just a phone call away, and they will go above and beyond to ensure that your needs are met. We believe that prompt and effective communication is essential in providing exceptional customer service, and we strive to exceed your expectations in this regard.
Value for Money
Affordable Rates and Packages
When it comes to planning a vacation, one of the most important factors that travelers consider is the value for money. At this resort, you can rest assured that you will get the best bang for your buck. With affordable rates and packages, you can enjoy a luxurious and memorable vacation without breaking the bank.
The resort offers a range of accommodation options to suit different budgets. Whether you are traveling solo, as a couple, or with your family, there is a room or suite that will meet your needs. The rates are competitive and offer great value for the amenities and services provided.
Inclusions and Extras
What sets this resort apart from others is the incredible inclusions and extras that come with your stay. From the moment you arrive, you will be greeted with a warm welcome and a host of amenities. The resort offers complimentary Wi-Fi throughout the property, ensuring that you can stay connected during your vacation.
In addition to Wi-Fi, you will also enjoy access to the resort’s fitness center and spa services. Whether you want to get in a workout or relax and rejuvenate with a massage, the facilities are top-notch. The resort also offers a range of water activities, including snorkeling and kayaking, allowing you to make the most of the beautiful beachfront location.
Special Offers and Discounts
To make your stay even more affordable, the resort regularly offers special offers and discounts. These can range from discounted rates on rooms to complimentary upgrades or added amenities. By keeping an eye out for these special offers, you can save even more money on your vacation.
The resort also offers loyalty programs for repeat guests, allowing you to earn points and enjoy exclusive benefits. These benefits can include discounted rates, priority reservations at restaurants, or even free nights. By becoming a member of the loyalty program, you can maximize the value of your stay and enjoy additional perks.
In conclusion, when it comes to value for money, this resort exceeds expectations. With affordable rates and packages, generous inclusions and extras, and special offers and discounts, you can enjoy a luxurious and unforgettable vacation without breaking the bank. Start planning your next getaway and experience the incredible value that this resort has to offer.