Read our in-depth reviews of Sky Lagoon to find out what visitors think about the hot tubs, saunas, food, and customer service. Learn about the , , and hygiene standards of this popular attraction in Iceland.
Overview of Sky Lagoon Reviews
Looking at reviews of Sky Lagoon, it’s clear that this attraction has captured the hearts of many visitors. From the stunning views of the ocean and mountains to the relaxing thermal waters, there are plenty of reasons to love this place. However, like any attraction, there are also some negative reviews to consider. Let’s take a closer look at what people are saying.
Positive Reviews
The positive reviews of Sky Lagoon are plentiful, and it’s easy to see why. Visitors rave about the beautiful scenery and the luxurious feel of the facility. The hot tubs and pools are a particular highlight, with many visitors mentioning the amazing views from the warm waters. The food and beverage options are also frequently praised, with many visitors enjoying a relaxing meal or drink after a soak in the thermal waters.
Negative Reviews
While negative reviews of Sky Lagoon are far less common than positive ones, there are still a few things that visitors have mentioned as areas for improvement. Some visitors have noted that the facility can be overcrowded, particularly during peak times. Others have mentioned that the admission prices are quite steep, especially when you factor in additional costs such as towels and lockers. Finally, some visitors have mentioned that the language barrier can be a challenge, particularly if you don’t speak Icelandic.
Mixed Reviews
As with any attraction, there are also plenty of mixed reviews of Sky Lagoon. Some visitors have mentioned that they enjoyed their visit overall, but were disappointed by certain aspects of the facility. For example, some visitors have mentioned that the saunas and steam rooms could be improved. Others have mentioned that the cleanliness and hygiene could be better, particularly in the changing rooms.
Overall, however, it’s clear that Sky Lagoon is a popular attraction that has won over the hearts of many visitors. While there are certainly areas for improvement, the stunning views, relaxing thermal waters, and luxurious make it a must-visit destination for anyone visiting Iceland.
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Facilities and Amenities
Sky Lagoon prides itself on its impressive range of facilities and amenities. Whether you’re looking to unwind in a hot tub, sweat it out in a sauna, or enjoy a delicious meal, this attraction has everything you need for a relaxing and rejuvenating experience.
Hot Tubs and Pools
One of the highlights of Sky Lagoon is undoubtedly its selection of hot tubs and pools. With a variety of temperatures and sizes to choose from, there’s something for everyone. The water is crystal clear and the views of the surrounding area are breathtaking. Whether you’re looking for a romantic evening or a fun-filled family day out, the hot tubs and pools at Sky Lagoon are sure to impress.
Saunas and Steam Rooms
For those who enjoy a good sweat, Sky Lagoon offers a range of saunas and steam rooms. These are perfect for relaxing tired muscles and detoxifying the body. The saunas and steam rooms are well-maintained and come in a variety of temperatures and styles. Whether you prefer a traditional Finnish sauna or a modern steam room, Sky Lagoon has you covered.
Food and Beverage Options
No day out is complete without some delicious food and drink, and Sky Lagoon has plenty of options to choose from. The on-site restaurant offers a range of Icelandic-inspired dishes, as well as international cuisine. The food is fresh and flavorful, and there are plenty of vegetarian and gluten-free options available. In addition, there’s a selection of alcoholic and non-alcoholic beverages to choose from, including local beers and cocktails.
Overall, the and amenities at Sky Lagoon are top-notch. From the hot tubs and pools to the saunas and steam rooms, there’s something for everyone. The food and drink options are also impressive, and the views of the surrounding area are simply stunning. If you’re looking for a relaxing and rejuvenating day out, Sky Lagoon is the perfect destination.
Customer Service and Staff
When it comes to enjoying a relaxing day at a hot spring or spa, the quality of customer service and staff can make all the difference. At Sky Lagoon, visitors can expect a high level of professionalism and friendliness from the staff, who are always eager to help and make each guest feel welcomed.
Friendliness and Professionalism
One of the standout features of Sky Lagoon is the friendliness and professionalism of its staff. From the moment visitors arrive, they are greeted with warm smiles and welcoming attitudes. The staff is knowledgeable about the and amenities, and always happy to answer any questions or provide assistance. This level of customer service adds to the overall experience and helps visitors feel comfortable and at ease.
Responsiveness to Customer Needs
The staff at Sky Lagoon is also highly responsive to customer needs. Whether it’s providing extra towels, opening up extra lockers, or adjusting the temperature of the water, the staff is always willing to go the extra mile to ensure that guests have everything they need to enjoy their time at the hot spring. This level of attentiveness is especially appreciated by guests who may have specific needs or requests.
Language Barriers
For visitors who speak languages other than English, the staff at Sky Lagoon is well-equipped to provide assistance. Many of the staff members are multilingual, and the facility also provides signs and informational materials in multiple languages. This helps to ensure that all guests feel welcome and included, regardless of their language or cultural background.
In summary, the customer service and staff at Sky Lagoon are top-notch. Visitors can expect a warm welcome, knowledgeable assistance, and a high level of responsiveness to their needs. The staff’s multilingual abilities and inclusivity also make the experience more enjoyable for guests from all backgrounds.
Location and Accessibility
Sky Lagoon is located in the heart of Reykjavik, Iceland, offering visitors a unique and breathtaking experience. The lagoon is situated on the oceanfront, providing visitors with stunning views of the Atlantic Ocean and the surrounding mountains.
Proximity to Other Attractions
One of the major draws of Sky Lagoon is its proximity to other popular attractions in the area. Within walking distance, visitors can explore the Old Harbour, Harpa Concert Hall, and the Reykjavik Art Museum. A short drive away, visitors can also visit the iconic Hallgrimskirkja Church and the vibrant city center.
Public Transportation Options
For those without a car, Sky Lagoon is easily accessible by public transportation. Bus lines 14 and 15 both have stops within a few minutes’ walk of the lagoon. Visitors can purchase single tickets or multi-day passes to make getting around the city even easier.
Parking Availability
For those who prefer to drive, Sky Lagoon offers ample parking for visitors. The lot is conveniently located next to the lagoon, making it easy to get in and out. Parking is free for the first two hours, with a small fee for additional time.
Pricing and Value
Sky Lagoon offers a unique and unforgettable experience that comes with a price tag. The admission prices are on the higher side, but it’s important to keep in mind that you’re paying for access to a stunning geothermal spa with breathtaking views.
Admission Prices
The current admission price for adults is ISK 9,900 (approximately $80 USD). Children between the ages of 12-15 can visit for ISK 4,950 (approximately $40 USD), while children under 12 can visit for free with a paying adult.
While these prices may seem steep, it’s worth noting that the admission fee includes a towel, which can be a significant cost-saving factor. Additionally, the admission fee grants you access to all of the , including the hot tubs, pools, and saunas.
Additional Costs (Towels, Lockers, etc.)
In addition to the admission fee, there are some additional costs to keep in mind. If you forget your towel, you can rent one for ISK 1,000 (approximately $8 USD). Lockers are available for ISK 500 (approximately $4 USD), which is a necessary expense if you plan on bringing any valuables with you.
While these costs may add up, it’s important to remember that they’re standard for most attractions and are in line with what you would expect to pay at a similar facility.
Comparison to Other Similar Attractions
Sky Lagoon is a one-of-a-kind attraction, and as such, it’s difficult to compare it to other facilities. However, when looking at other geothermal spas in the area, Sky Lagoon’s prices are in line with what you would expect.
For example, the Blue Lagoon, a similar geothermal spa located in Iceland, charges ISK 9,490 (approximately $77 USD) for their standard admission, which includes a towel rental. However, the Blue Lagoon tends to be much more crowded than Sky Lagoon, which can detract from the overall experience.
Ultimately, while the prices at Sky Lagoon may seem high, it’s important to remember that you’re paying for a unique and unforgettable experience. The stunning views, top-notch , and exceptional customer service make the admission fee and additional costs worth it.
- Admission prices:
Adults: ISK 9,900 (approximately $80 USD)
Children (12-15): ISK 4,950 (approximately $40 USD)
Children (under 12): Free with paying adult - Additional costs:
Towel rental: ISK 1,000 (approximately $8 USD)
Locker rental: ISK 500 (approximately $4 USD)
Cleanliness and Hygiene
When visiting a public attraction, cleanliness and hygiene are always of the utmost importance. Sky Lagoon understands this and has taken several measures to ensure that their facility is clean and safe for all visitors.
Overall Cleanliness
Upon entering Sky Lagoon, visitors will notice how well-maintained and clean the facility is. The pools and hot tubs are regularly cleaned and sanitized, and the floors are swept and mopped frequently throughout the day. The locker rooms and changing areas are also kept clean and tidy. Sky Lagoon understands that a clean environment is essential for a relaxing and enjoyable experience, and they take this very seriously.
Sanitation Practices
In addition to regular cleaning, Sky Lagoon has implemented several sanitation practices to ensure the safety of their guests. They have installed hand sanitizing stations throughout the facility, and visitors are encouraged to use them frequently. The staff also regularly sanitize high-touch areas, such as door handles and railings, to minimize the spread of germs. Sky Lagoon has also implemented a rigorous cleaning and disinfection protocol in response to COVID-19, which includes increased cleaning frequency and the use of EPA-approved disinfectants.
Availability of Hand Sanitizer
Sky Lagoon understands that frequent hand hygiene is essential for reducing the spread of germs. That’s why they have made hand sanitizer readily available throughout the facility. Visitors can find hand sanitizer stations at the entrance, in the locker rooms, and near the food and beverage areas. Sky Lagoon’s commitment to cleanliness and hygiene is evident in the availability of hand sanitizer, which is a simple but effective way to reduce the spread of germs.
In summary, Sky Lagoon takes cleanliness and hygiene very seriously. They have implemented regular cleaning, sanitation practices, and hand hygiene measures to ensure the safety of their guests. Visitors can feel confident knowing that they are entering a clean and well-maintained facility.
