Southwest Airlines Terminal At Logan Airport

Get all the details about Southwest Airlines terminal at Logan Airport, including terminal information, layout, and check-in procedures. Plan your trip with ease and convenience.

At Logan Airport, Southwest Airlines operates out of its own dedicated terminal. This terminal provides a seamless and convenient experience for Southwest passengers, with a range of facilities and amenities designed to enhance their travel experience. In this section, we will explore the terminal information, layout, and check-in procedures to ensure that you have all the information you need for a smooth journey.

Terminal Information

The Southwest Airlines terminal at Logan Airport is located in Terminal E. This modern and spacious terminal is solely dedicated to Southwest flights, ensuring that passengers have easy access to all the necessary services and amenities. Whether you are flying for business or leisure, this terminal is designed to meet your needs.

Terminal Layout

The terminal layout is designed with passenger convenience in mind. As you enter the terminal, you will find the check-in counters conveniently located near the entrance. The terminal is well-organized, with clear signage and helpful staff members available to assist you with any questions or concerns.

Once you have checked in, you can proceed to the security screening area. Logan Airport’s security measures prioritize passenger safety while ensuring efficiency. Trained staff members will guide you through the process, making it as smooth and hassle-free as possible.

After passing through security, you will enter the departure area. This area offers a variety of seating options, including comfortable lounge chairs and workstations with charging stations. You can relax and unwind before your flight or catch up on work in a comfortable environment.

Check-in Procedures

Southwest Airlines offers multiple options for check-in to accommodate different passenger preferences. You can check in online using Southwest’s user-friendly website or mobile app. Online check-in allows you to select your seat, add any necessary information, and receive your boarding pass electronically. It’s a convenient option that saves you time at the airport.

If you prefer traditional check-in, Southwest Airlines provides self-service kiosks at the terminal. These kiosks are easy to use and allow you to check in, select your seat, and print your boarding pass. The kiosks are available for use 24/7, ensuring that you can check in at your convenience.

For those who require assistance or have special needs, Southwest Airlines offers dedicated check-in counters staffed by friendly and knowledgeable personnel. These counters provide personalized assistance and ensure that all passengers are well taken care of.

Once you have checked in, it is important to arrive at the terminal with sufficient time before your flight. Southwest Airlines recommends arriving at least two hours before domestic flights and three hours before international flights. This allows ample time for check-in, security screening, and any necessary procedures.

Getting to Southwest Terminal at Logan

Getting to the Southwest Terminal at Logan Airport is easy and convenient. Whether you prefer public transportation, driving yourself, or using shuttle services, there are several options available to suit your needs.

Public Transportation Options

If you’re looking for an affordable and environmentally-friendly way to reach the Southwest Terminal, public transportation is a great choice. Logan Airport is well-connected to the greater Boston area through various modes of public transportation.

Subway (MBTA): The subway, also known as the “T,” is a popular choice for many travelers. The Logan Airport station is conveniently located on the Blue Line, making it easy to access the Southwest Terminal. Simply take the Blue Line train to the Airport station and follow the signs to the terminal.
Bus (MBTA): The Massachusetts Bay Transportation Authority (MBTA) operates several bus routes that serve Logan Airport. Check the MBTA website for the most up-to-date schedules and routes. Buses provide a convenient option for those traveling from different parts of the city.

Driving Directions

If you prefer the independence and flexibility of driving, reaching the Southwest Terminal at Logan Airport by car is straightforward. Follow these driving directions to ensure a smooth journey:

From downtown Boston, take I-90 West (Massachusetts Turnpike) to Exit 24A-24B for I-93 South.
Merge onto I-93 South and continue for approximately 2 miles.
Take Exit 26 towards Storrow Drive/North Station.
Keep left at the fork and follow signs for Logan Airport.
Merge onto MA-1A South/William F McClellan Highway.
Follow the signs for the airport terminals, and you will arrive at the Southwest Terminal.

Please note that parking at Logan Airport can be quite expensive, so it’s worth considering alternative transportation options if parking costs are a concern.

Shuttle Services

If you prefer a hassle-free experience and don’t want to worry about driving or parking, shuttle services are available to transport you to the Southwest Terminal at Logan Airport. These services provide convenience and often offer additional amenities such as luggage assistance.

Airport Shuttles: Several companies operate shuttle services that connect various locations in the Boston area to Logan Airport. These shuttles run on a regular schedule and provide a comfortable and reliable mode of transportation.
Hotel Shuttles: If you’re staying at a hotel near Logan Airport, check if they offer complimentary shuttle services for their guests. Many hotels provide this convenient service to ensure their guests have a stress-free journey to and from the airport.

Using shuttle services not only eliminates the need for parking but also allows you to relax and enjoy the ride without worrying about navigating through traffic.

Facilities and Amenities at Southwest Terminal

When traveling, it’s important to have access to a range of facilities and amenities to ensure a comfortable and enjoyable experience. At the Southwest Terminal at Logan Airport, you’ll find an array of options to cater to your needs. From dining options to shopping opportunities and lounges and seating areas, there is something for everyone.

Dining Options

Hungry travelers will be delighted to discover the diverse dining options available at the Southwest Terminal. Whether you’re in the mood for a quick snack or a sit-down meal, you’ll find a variety of choices to satisfy your cravings.

Acme Diner: Craving American classics? Acme Diner is the perfect spot for a hearty breakfast, lunch, or dinner. Indulge in their famous pancakes, juicy burgers, or comforting mac and cheese.
Café Bistro: For those seeking a lighter fare, Café Bistro offers a range of freshly made sandwiches, salads, and wraps. Pair your meal with a hot cup of coffee or a refreshing smoothie.
Taste of Italy: If you’re in the mood for Italian cuisine, head over to Taste of Italy. From delicious pizzas to mouthwatering pasta dishes, you’ll be transported to the streets of Rome with every bite.
Sushi Express: Sushi lovers rejoice! Sushi Express offers a wide selection of fresh sushi rolls, sashimi, and Japanese-inspired dishes. Grab a quick bite or take some to-go for your flight.
Sweet Treats: Indulge your sweet tooth at Sweet Treats, where you’ll find an assortment of delectable desserts, including cookies, cakes, and ice cream. Treat yourself before takeoff.

Shopping Opportunities

If you’re in the mood for some retail therapy or need to pick up any last-minute travel essentials, the Southwest Terminal has a range of shopping opportunities to explore. From luxury brands to convenience stores, you’ll find everything you need.

Fashion Avenue: Browse through the latest fashion trends at Fashion Avenue. From designer clothing and accessories to stylish footwear, you’ll find the perfect outfit for your journey.
Travel Essentials: Forgot to pack your toothbrush or need some travel-sized toiletries? Visit Travel Essentials, where you’ll find a wide range of travel essentials to ensure you have everything you need for a comfortable trip.
Tech Zone: Stay connected and entertained with the latest gadgets and electronics from Tech Zone. From headphones to portable chargers, you’ll find all the tech accessories you need for your journey.
Newsstand: Pick up a newspaper, magazine, or a best-selling novel at the Newsstand. Stay up to date with the latest news or find a captivating read to enjoy during your flight.

Lounges and Seating Areas

Sometimes, all you need is a comfortable place to sit back, relax, and recharge before your flight. The Southwest Terminal offers various lounges and seating areas where you can unwind and prepare for your journey.

Sky Lounge: The Sky Lounge is an exclusive space for Southwest Airlines passengers. Enjoy complimentary snacks and beverages while you wait for your flight. Catch up on work with access to charging stations and free Wi-Fi, or simply kick back and enjoy the comfortable seating.
Quiet Zone: Need a peaceful environment to catch up on some rest or work? The Quiet Zone provides a serene atmosphere away from the hustle and bustle of the terminal. Find a cozy spot and enjoy some quiet time before your departure.
Family Area: Traveling with little ones? The Family Area offers a dedicated space for families to relax and entertain their children. With comfortable seating and play areas, it’s the perfect spot to keep the kids entertained before their flight.

Southwest Airlines Baggage Policy

Traveling can be a stressful experience, especially when it comes to dealing with baggage. At Southwest Airlines, we understand the importance of a smooth and hassle-free journey. That’s why we have a comprehensive baggage policy in place that ensures your belongings are handled with care. In this section, we will discuss the carry-on baggage allowance, checked baggage allowance, and guidelines for oversized or special items. So, let’s dive in and learn everything you need to know about Southwest Airlines’ baggage policy.

Carry-on Baggage Allowance

When traveling with Southwest Airlines, you are allowed to bring one carry-on bag and one personal item on board. Your carry-on bag should fit in the overhead bin space, while your personal item should be stowed under the seat in front of you. This policy allows you to have your essentials within easy reach during the flight.

To ensure a smooth boarding process, it’s important to adhere to the size and weight restrictions for your carry-on bag. The maximum dimensions for a carry-on bag are 10 x 16 x 24 inches, including handles and wheels. Additionally, the weight of your carry-on bag should not exceed 50 pounds. If your bag exceeds these limits, it will need to be checked at the gate, and standard checked baggage fees may apply.

Checked Baggage Allowance

Southwest Airlines offers a generous checked baggage allowance to make your travel experience more convenient. Each passenger is allowed to check up to two bags free of charge. The maximum dimensions for checked bags are 62 inches in overall length, width, and height, and the maximum weight is 50 pounds per bag. It’s important to note that any bag exceeding these limits may be subject to additional fees or restrictions.

If you plan on traveling with more than two bags or have oversized or overweight items, Southwest Airlines offers additional options. You can bring up to four additional bags by paying an extra fee per bag. Moreover, items weighing between 51 to 100 pounds or measuring more than 62 inches can be checked in as excess baggage, subject to additional fees as well.

Oversized or Special Items

Southwest Airlines understands that sometimes you may need to transport oversized or special items. Whether it’s a musical instrument, sports equipment, or fragile items, we strive to accommodate your needs. However, it’s essential to inform us in advance about any special items you plan on bringing.

For oversized items such as bicycles or surfboards, they will be accepted as long as they don’t exceed 80 inches in length. However, it’s important to note that oversized items may be subject to additional handling charges. Fragile or delicate items should be packed securely to ensure their safe transportation. If you have any doubts or questions regarding the transportation of oversized or special items, it’s best to reach out to our customer service team for guidance.

Southwest Airlines Flight Schedule at Logan

Domestic Destinations

Looking to travel within the United States from Logan Airport? Southwest Airlines offers a range of domestic destinations to suit your travel needs. Whether you’re planning a business trip or a vacation, Southwest Airlines has you covered with its extensive flight schedule. Here are some popular domestic destinations served by Southwest Airlines at Logan:

Orlando, Florida: Known as the “Theme Park Capital of the World,” Orlando is a popular destination for families and thrill-seekers alike. Southwest Airlines offers frequent flights to Orlando from Logan, allowing you to explore attractions like Walt Disney World, Universal Orlando Resort, and SeaWorld Orlando.
Las Vegas, Nevada: If you’re looking for excitement and entertainment, Las Vegas is the place to be. Southwest Airlines offers multiple daily flights from Logan to Las Vegas, giving you the opportunity to experience the famous Las Vegas Strip, catch a show, or try your luck at the casinos.
Chicago, Illinois: Known for its architecture, deep-dish pizza, and vibrant culture, Chicago is a city worth exploring. Southwest Airlines operates several flights daily from Logan to Chicago, allowing you to visit popular attractions like Millennium Park, Navy Pier, and the Art Institute of Chicago.
Los Angeles, California: Dreaming of a sunny getaway? Southwest Airlines can take you from Logan to the City of Angels. With its beautiful beaches, iconic landmarks like the Hollywood Sign and the Walk of Fame, and a thriving arts and entertainment scene, Los Angeles offers something for everyone.

International Destinations

If you’re looking to venture beyond the borders of the United States, Southwest Airlines also offers international flights from Logan Airport. From tropical beach destinations to bustling cities, here are some of the international destinations you can reach with Southwest Airlines:

Cancun, Mexico: With its turquoise waters, white sandy beaches, and ancient Mayan ruins, Cancun is a popular vacation spot. Southwest Airlines operates flights from Logan to Cancun, allowing you to soak up the sun, explore the vibrant nightlife, and indulge in delicious Mexican cuisine.
San Juan, Puerto Rico: Experience the colorful culture and rich history of Puerto Rico with a flight from Logan to San Juan. Southwest Airlines offers convenient flights to this Caribbean paradise, where you can visit historic sites like Old San Juan, relax on breathtaking beaches, and immerse yourself in the vibrant local music and dance scene.
Aruba: Escape to the idyllic island of Aruba with Southwest Airlines. Known for its pristine beaches, crystal-clear waters, and vibrant coral reefs, Aruba is a paradise for beach lovers and water sports enthusiasts. Southwest Airlines offers flights from Logan to Aruba, making it easier than ever to experience this tropical oasis.

Frequency of Flights

Southwest Airlines understands the importance of offering frequent flights to accommodate the needs of its passengers. Whether you’re traveling for business or pleasure, Southwest Airlines aims to provide convenient options for your travel schedule. The frequency of flights from Logan Airport varies depending on the destination and time of year.

To ensure you have the most up-to-date information on flight schedules, it is recommended to visit the official Southwest Airlines website or contact their customer service. They will be able to provide you with the most accurate and current flight schedules for your desired domestic or international destination.

Southwest Airlines Customer Service at Logan

At Southwest Airlines, we understand that providing exceptional customer service is essential to creating a positive travel experience for our passengers. Our dedicated customer service team at Logan Airport is here to assist you with any inquiries, concerns, or special assistance needs you may have before, during, or after your flight. In this section, we will cover the various aspects of our customer service at Logan Airport, including our Lost and Found service, Special Assistance services, and Contact Information.

Lost and Found

Misplacing personal belongings can be a frustrating experience, especially when traveling. At Southwest Airlines, we have a dedicated Lost and Found department at Logan Airport to help reunite passengers with their lost items. If you realize you have left something behind on one of our flights or within the airport premises, please report it to our Lost and Found team as soon as possible.

Our Lost and Found team diligently catalogues and stores all recovered items, making every effort to return them to their rightful owners. To report a lost item, you can visit our Lost and Found office at the Southwest Airlines Terminal at Logan Airport, or you can contact our toll-free Lost and Found hotline. Be prepared to provide a detailed description of the item, including any identifiable features or markings, as well as your contact information. Our team will do their best to locate and return your lost item to you promptly.

Special Assistance Services

At Southwest Airlines, we strive to make air travel accessible and comfortable for all passengers, including those with special needs or disabilities. Our Special Assistance services at Logan Airport are designed to accommodate individuals who require additional support during their journey. Whether you have mobility concerns, require wheelchair assistance, or need guidance navigating the airport, our team is here to assist you.

To request Special Assistance services, we recommend contacting our Customer Service team in advance of your travel date. By providing us with the necessary details about your specific needs, we can ensure that appropriate arrangements are in place to assist you throughout your journey. Our team will coordinate with airport staff and ground personnel to provide seamless assistance, from check-in to boarding and disembarkation.

Contact Information

We understand the importance of easily accessible contact information for our passengers. Should you have any questions, feedback, or concerns regarding your Southwest Airlines experience at Logan Airport, we encourage you to reach out to our dedicated Customer Service team. Our friendly and knowledgeable representatives are available to assist you with a wide range of inquiries, including flight information, baggage concerns, and general assistance.

To contact our Customer Service team at Logan Airport, you can visit our service desk located in the Southwest Airlines Terminal. Our representatives will be happy to address any queries or provide you with the information you need. Additionally, you can reach us through our toll-free Customer Service hotline, which is available 24/7. Our team is committed to ensuring your satisfaction and will go above and beyond to assist you in any way possible.

In conclusion, Southwest Airlines takes pride in delivering exceptional customer service at Logan Airport. Our Lost and Found service aims to reunite passengers with their lost belongings, while our Special Assistance services cater to the unique needs of individuals requiring additional support. We value open communication with our passengers and provide easily accessible contact information to address any concerns or inquiries. Rest assured, our dedicated customer service team is here to make your travel experience with Southwest Airlines a smooth and enjoyable one.

John Furlow

Hi, I'm John Furlow, a passionate traveler and writer who has visited over 15 countries and counting. My love for exploring new cultures and experiencing different ways of life has led me to create this blog. Through my writing, I hope to inspire others to travel and discover the beauty of our world.